Now Hiring - Pharmaceutical Service Sales Specialist *PC 89 in Providence, RI

At Miltenyi Biotec, 3,000 employees worldwide develop pioneering solutions for biomedical science and the clinical application of cell therapies. Our multidisciplinary team combines excellence in research with the development of innovative products for the treatment of serious diseases.

Service Sales Specialist

East Coast

Your Tasks:

As a member of the Miltenyi Biotec Team, you will be responsible for managing service sales for designated books of work in an assigned geographical area. Additionally, you will manage existing business by following company renewal process, engaging directly with customers to insuring 100% service coverage. As a result of your ability to work together with internal sales, you will be a part of developing new service sales opportunities to grow service and improve customers' experience.

Essential Duties and Responsibilities:

• Manage an internal renewal process to insure timely, uninterrupted service coverage for all existing customers.
• Identify upcoming service expirations and opportunities to upsell to ensure 100% coverage by offering best solutions available.
• Engage with customers directly, represent the company in all outside service sales functions: including but not limited to pricing, negotiations, creating quotes and service agreements.
• Serve as an initial point of contact and the company representative for all internal and external service sales inquiries and developments.
• Participate closely with internal sales teams to assist in all new service sales opportunities by educating customers and ensure a future service coverage.
• Take an active involvement in establishing and maintaining positive, mutually beneficial partnerships with customers’ key players to ensure successful long-term relationships.
• Use internal company tools (CRM, etc.) to manage, record and report on all service sales activities and assists sales and operation teams in selling service.
• Perform analysis of sales activities by creating reports to develop most efficient processes and practices related to selling service.
• Assist with identifying and participating in wide company service projects to support the overall business strategies and achieve company goals.
• Remote/Flex - will need to travel to Auburn, CA office as needed at least once per quarter.
• May be required to perform other duties as assigned.

Requirements:

• H.S Diploma with at least 6 years’ experience in a related industry; or equivalent combination of education and experience.
• A minimum of 2 years of sales or marketing experience in life science or related field
• Ability to operate a computer with Windows™ operating system, Outlook™ email, Maximizer or other CRM databases, internet, and basic MS Office™ products.
• Please note that this position may require vaccination against COVID-19, unless individual is entitled to reasonable accommodation under applicable law.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to walk; use hands to finger, handle, or feel; reach with hands and arms, talk, and hear.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. This job is performed in a temperature-controlled facility without exposure to extreme hot or cold temperatures. Generally, this job is performed in an office environment.

Miltenyi Biotec is expanding and evolving. Our culture is one that empowers you to embrace new challenges and influence change. Join a fresh and collaborative working environment that encourages contribution, innovation, and growth.

We empower great science. For over 30 years, Miltenyi Biotec has provided innovative tools, instruments, and solutions that advance biomedical research and cellular therapy. We are 3,000 scientists, engineers, physicians, support specialists, marketers and more – all dedicated to improving scientific understanding and impacting human lives. At our headquarters campus and offices worldwide, fresh ideas become unique products.

Miltenyi Biotec, Inc. is an EO Employer – M/F/Veteran/Disability/Sexual Orientation/Gender Identity.

Miltenyi Biotec, Inc. participates in E-Verify.